Contact Us
We'd love to hear from you! Whether you have questions, feedback, feature requests, or need support, please don't hesitate to reach out.
Get in Touch
Send Us a Message
* Required fields. We typically respond within 24-48 hours.
Other Ways to Reach Us
General Inquiries: contact@smartpdfkit.com
Technical Support: support@smartpdfkit.com
Privacy Concerns: privacy@smartpdfkit.com
Legal Matters: legal@smartpdfkit.com
Frequently Asked Questions
Before contacting us, you might find answers to common questions on our tool pages or in the sections below:
How quickly do you respond?
We aim to respond to all inquiries within 24-48 hours during business days. Complex technical questions may take longer to address thoroughly.
Do you provide technical support?
Yes! If you're experiencing issues with any of our tools, please describe the problem in detail including your browser type, operating system, and the specific tool you're using. Screenshots are also helpful.
Can you add a new feature?
We're always open to feature suggestions! While we can't implement every request, we carefully consider all feedback. Popular requests that align with our browser-based, privacy-first approach are more likely to be developed.
Can you help with a specific PDF issue?
We can provide guidance on using our tools, but please note that we cannot directly work on your files or debug specific PDF documents. All processing must be done through our browser-based tools.
Do you offer business or enterprise solutions?
Currently, SmartPDFKit is designed for individual users. If you're interested in commercial licensing or custom solutions, please contact us with your specific requirements.
Report a Bug
Found a bug or technical issue? Please help us improve by reporting it! Include:
- Which tool you were using
- Your browser and version (e.g., Chrome 120, Firefox 121)
- Your operating system (Windows, Mac, Linux, etc.)
- Step-by-step description of what you did
- What you expected to happen
- What actually happened (error messages, unexpected behavior)
- Screenshots if applicable
Feature Requests
Have an idea for a new PDF tool or enhancement to existing tools? We'd love to hear it! When suggesting features, please:
- Describe the feature or tool you'd like to see
- Explain the use case and how it would help you
- Mention if you've seen similar features elsewhere
- Understand that we can only implement features that work with client-side JavaScript
Business Inquiries
For business partnerships, advertising inquiries (beyond Google AdSense), or commercial licensing opportunities, please email us at business@smartpdfkit.com with details about your proposal.
Media and Press
Members of the media seeking information about SmartPDFKit, interviews, or press materials should contact press@smartpdfkit.com.